Is Carrd legit and safe? Company, payments and hosting facts

Who runs Carrd

Carrd describes itself as having started as a small side project by AJ (@ajlkn) that grew after launching on Twitter and Product Hunt; its about page does not give a launch date. [1] The legal entity in the terms of use is Carrd Inc., a Delaware corporation, with a notice address at 231 Public Square Suite 300 PMB 12, Franklin, TN 37064. [2]

The terms are governed by Tennessee law, and legal proceedings go to the state and federal courts of Franklin, TN. [2] Both the terms and the privacy policy were last updated October 2, 2026. [2] [3]

This page sticks to what Carrd itself publishes. We did not aggregate user reviews, and we did not find a published security audit or certification in the pages we read, so we make no claim either way about one.

How Pro is billed and who handles the money

Pro is sold per year: Pro Lite at $9, Pro Standard at $19 and Pro Plus at $49, with larger site-count versions of each. [4] The upgrade page lists three ways to pay: credit or debit card, your Carrd account balance, or PayPal buttons. [6]

Saved cards are not held by Carrd directly. The payment-methods doc says all saved payment methods are stored and managed via Stripe, and the privacy policy says Carrd keeps only a tokenized version of card details. [5] [3] The terms add that balances are stored in US dollars and that fees exclude applicable taxes. [2]

Hosting security on published sites

SSL needs no setup on .carrd.co addresses. For a custom domain or subdomain, Carrd issues the certificate automatically once the DNS records are in place and fully propagated, which it says can take up to an hour. [7]

For your own login, Carrd supports two-factor authentication using an authenticator app such as Google Authenticator or Authy, with optional printable one-time backup codes. [8] Turning it on is a sensible step if your page carries a business or a client.

What the terms and privacy policy say about your content and data

You keep ownership: the terms say you retain all right, title and interest in your user content. [2] You also grant Carrd a worldwide, royalty-free, perpetual, irrevocable, non-exclusive and fully sublicensable licence to use that content, plus rights to use your name and likeness for advertising and trade. [2] Read that clause before publishing anything confidential or anything you would not want reused.

Carrd reserves the right to terminate or suspend a site, or block access, for any reason, and says it is not liable for termination or suspension. [2] That clause is the reason to keep your own copy of important content.

On data, the privacy policy says it does not apply to information you collect from visitors to your own site; you are responsible for that. [3] It says data is processed in the United States, does not respond to Do Not Track signals, lists rights that include deletion of personal information, and gives [email protected] as its contact address. [3] We did not find a stated retention period in the policy.

What happens if billing lapses

Auto-renew is optional and draws on your account balance, topped up from a saved payment method when needed. [9] If your account balance cannot cover an automatic renewal and no saved payment method is on file, the terms say the account is downgraded to the free Basic plan after a short grace period, and sites lose access to any Pro features they use. [2] The terms do not state how long the grace period is.

The terms say Carrd does not generally return funds or credits on purchases unless required by law, and that unused virtual items are not compensated when an account is closed. [2] Moving to a cheaper plan converts remaining time into account credit, which Carrd may refund in full or part at its discretion on request. [2] If you might need to leave later, note that downloading a site's HTML, CSS and JS is a Pro Plus feature, and platform features such as forms will not work in the download. [11]

Pre-purchase checklist

• Run the 7-day trial first; it needs no card. [10]
• Confirm the tier: custom domains and forms need Pro Standard, not Pro Lite. [4]
• Decide how you will pay: card (stored via Stripe), PayPal or balance. [6] [5]
• Treat the payment as final; Carrd purchases are non-refundable. [2]
• Turn on two-factor authentication and print backup codes. [8]
• If visitors submit data through your forms, publish your own privacy notice; Carrd's policy does not cover it. [3]
• Set a calendar reminder before renewal, or add a saved card so auto-renew does not fail. [9]
• Keep your own copy of text and images, since Carrd can suspend sites at its discretion. [2]

Sources & verification

Product details and prices can change. Check the linked provider before buying.

1. Carrd Docs: about Carrd Accessed 30 Oct 2026
2. Carrd: Terms of Use (last updated October 2, 2026) Accessed 30 Oct 2026
3. Carrd: Privacy Policy (last updated October 2, 2026) Accessed 30 Oct 2026
4. Carrd: Pro plans and pricing Accessed 30 Oct 2026
5. Carrd Docs: saving payment methods Accessed 30 Oct 2026
6. Carrd Docs: upgrading your plan Accessed 30 Oct 2026
7. Carrd Docs: setting up SSL Accessed 30 Oct 2026
8. Carrd Docs: enabling two-factor authentication Accessed 30 Oct 2026
9. Carrd Docs: automatically renewing your plan Accessed 30 Oct 2026
10. Carrd Docs: Pro trial Accessed 30 Oct 2026
11. Carrd Docs: downloading a site Accessed 30 Oct 2026