How to stop Carrd Pro from renewing
Carrd Pro is paid per year and auto-renewal is optional. [1] To stop the next charge, open the Dashboard, click your account avatar, choose Turn Off Auto-Renew under Current Plan and confirm. Carrd says the plan will then no longer renew automatically, and you can still renew manually any time with Renew Now. [1]
If auto-renew was never turned on, the plan will not renew by itself; Carrd describes renewing manually with Renew Now. [1] Auto-renew draws on your account balance and a saved payment method. Carrd's Pro troubleshooting doc says an "auto-renew failed" email usually means the balance was too low and there was no saved payment method, or it could not be charged, so removing a card is not a clean way to stop; turn auto-renew off instead. [4]
What happens when Pro ends
Carrd's terms say that if your balance cannot cover an automatic renewal and you have no saved payment method, the account is automatically downgraded to the free Basic plan after a short grace period, and your sites lose access to any Pro features they use. [2] The length of the grace period is not stated, and the docs we read do not separately describe a plan that simply reaches its end date with auto-renew off, so plan for the same outcome.
Which features that means depends on your tier. Custom domain URLs, forms, widgets, embeds, analytics and meta tags are Pro Standard features; Pro Plus adds advanced forms, redirects, password protection and site downloads. [3] The docs we read do not describe exactly how each feature behaves on a lapsed site, so plan as if they stop working.
| Item | Plan that includes it | Plan for it before the end date |
|---|---|---|
| Custom domain URL | Pro Standard and up [3] | Decide where the domain will point next; the domain itself stays with your registrar |
| Contact and signup forms | Pro Standard and up [3] | Swap in another contact method or form tool |
| Embeds, widgets, analytics, meta tags | Pro Standard and up [3] | Note any tracking or verification tags you will need elsewhere |
| Redirects, password protection, site download | Pro Plus [3] | Download the site code while you still have Pro Plus [6] |
| Sites over the free slot count | Basic has 3 slots [9] | Delete or transfer out extras; archived sites still use slots, trashed sites do not [9] |
Refunds and credits in one paragraph
Carrd's terms say purchases are final and non-refundable unless the law requires otherwise. [2] Moving to a lower-cost plan instead of cancelling gives a one-time balance credit for remaining time, and the terms say Carrd may refund that credit in full or part at its discretion on request. [5] [2] For how this compares with other builders, see our refund-terms guide.
Downgrading instead of cancelling
If you only need fewer features, a cheaper plan may be enough; Pro Lite keeps no-branding and premium URLs for $9 a year. [3] Carrd will not let you downgrade while sites use features the new plan lacks; its example is removing forms and custom domains before moving from Pro Standard to Pro Lite. [4]
Deleting your whole account is different. Carrd permanently deletes all sites, account information and history two weeks after the request, and you can cancel the deletion by logging in before then. [8]
Pre-cancel export and handoff checklist
- Pro Plus only: download each site's HTML, CSS and JS; forms will not work in the download and it cannot be re-uploaded to Carrd. [6]
- Copy form recipient addresses and settings; Carrd forms email submissions to your account address and up to five recipients. [7]
- Save any submissions you need from your inbox.
- Record DNS records you added for Carrd so you can repoint or remove them at your registrar.
- Copy analytics IDs, verification meta tags and embed code. [3]
- Free up slots so no more than three sites remain if you plan to stay on Basic. [9]
- Turn off auto-renew last, after confirming the end date on your account page. [1]
Questions before you decide
Where is the cancel button for Carrd Pro?
Carrd documents turning off auto-renew from the account page in your Dashboard. With auto-renew off, the plan simply does not renew at its end date.
Will my Carrd site go offline when Pro ends?
Carrd's terms say an account whose automatic renewal cannot be funded moves to the free Basic plan after a short grace period, and sites lose Pro features such as custom domains and forms. The terms do not say the site is deleted.
Can I get a refund when I cancel?
Carrd's terms say purchases are final and non-refundable. Moving to a cheaper plan gives account credit, which Carrd may refund at its discretion.
Sources & verification
Product details and prices can change. Check the linked provider before buying.
- Carrd Docs: automatically renewing your plan Accessed 30 Oct 2026
- Carrd: Terms of Use (last updated October 2, 2026) Accessed 30 Oct 2026
- Carrd Docs: Pro plans Accessed 30 Oct 2026
- Carrd Docs: Pro troubleshooting Accessed 30 Oct 2026
- Carrd Docs: changing your plan Accessed 30 Oct 2026
- Carrd Docs: downloading a site Accessed 30 Oct 2026
- Carrd Docs: setting up a contact form Accessed 30 Oct 2026
- Carrd Docs: deleting your account Accessed 30 Oct 2026
- Carrd Docs: understanding site slots Accessed 30 Oct 2026
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